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We went shopping at Hollister and saw how it could be Abercrombie’s secret weapon (ANF) – Strategy – Pulselive.co.ke

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  • Abercrombie & Fitch has made some major changes in the past few years while its sister store, Hollister, has performed consistently well.
  • In the second quarter, comparable sales were up 2% at Abercrombie’s namesake store and 4% at Hollister, according to a company press release. It was the seventh consecutive quarter of growth for the Hollister brand.
  • Abercrombie & Fitch CEO Fran Horowitz said in an August earnings call that Hollister has been successful because of its product assortment and marketing strategy.
  • We paid a visit to a Hollister store in New York City and saw that it hasn’t changed much over the years while its sister brand, Abercrombie, has worked to reinvent itself.

While Abercrombie & Fitch has had to make some major changes to its brand over the past few years, its sister brand Hollister has been doing relatively well.

Hollister is generally priced lower than Abercrombie and tends to support it similarly to how Old Navy supports Gap. It’s meant to appeal to a younger crowd of shoppers and has a California-inspired theme. In the second quarter, comparable sales were up 2% at Abercrombie and 4% at Hollister, according to a company press release. It was the seventh consecutive quarter of growth for the Hollister brand.

In its August earnings call, the company discussed plans to open 22 new stores in 2018, 13 of which would be Hollister stores. Last year, it remodeled 35 Hollister stores. But according to Retail Dive, the company as a whole has closed 400 stores since 2010, and it may close as many as 60 this year.

Though Hollister hasn’t vowed to make the same drastic changes its sister brand Abercrombie has, it has been quietly working on improving its stores and marketing strategy, Abercrombie & Fitch CEO Fran Horowitz said in the earnings call. Most recently, Hollister launched a campaign featuring Khalid and Noah Cyrus.

On a recent trip to a Hollister store in New York City, we noticed that many products bore a huge logo — a design feature that Abercrombie has been criticized for in the past.

Here’s what else we found when we visited Hollister:

We went to the Hollister store in Soho. Outside was a clearance sale sign advertising $29 hoodies and $20 jeans.


We went to the Hollister store in Soho. Outside was a clearance sale sign advertising $29 hoodies and $20 jeans.play

We went to the Hollister store in Soho. Outside was a clearance sale sign advertising $29 hoodies and $20 jeans.

(Business Insider/Jessica Tyler)

Also in the entryway was a sign advertising Hollister’s “click & collect” program, which allows customers to shop online and pick up in store.


Also in the entryway was a sign advertising Hollister's "click & collect" program, which allows customers to shop online and pick up in store.play

Also in the entryway was a sign advertising Hollister’s “click & collect” program, which allows customers to shop online and pick up in store.

(Business Insider/Jessica Tyler)

I noticed right away how many deals and promotions there were. Most things were on sale in some capacity. A sign advertised that if you spend $75 or more, you could get a free Hollister blanket.


I noticed right away how many deals and promotions there were. Most things were on sale in some capacity. A sign advertised that if you spend $75 or more, you could get a free Hollister blanket.play

I noticed right away how many deals and promotions there were. Most things were on sale in some capacity. A sign advertised that if you spend $75 or more, you could get a free Hollister blanket.

(Business Insider/Jessica Tyler)

Even though Abercrombie stores have evolved to be brighter and quieter, Hollister was still pretty dark on the inside, and the distinct smell of cologne still lingered. It didn’t seem to have changed a ton in the past few years.


Even though Abercrombie stores have evolved to be brighter and quieter, Hollister was still pretty dark on the inside, and the distinct smell of cologne still lingered. It didn't seem to have changed a ton in the past few years.play

Even though Abercrombie stores have evolved to be brighter and quieter, Hollister was still pretty dark on the inside, and the distinct smell of cologne still lingered. It didn’t seem to have changed a ton in the past few years.

(Business Insider/Jessica Tyler)

Source: Business Insider

The employees at the store, though very helpful, were overwhelming. In each section of the store I walked towards, I was repeatedly asked if I needed help.


The employees at the store, though very helpful, were overwhelming. In each section of the store I walked towards, I was repeatedly asked if I needed help.play

The employees at the store, though very helpful, were overwhelming. In each section of the store I walked towards, I was repeatedly asked if I needed help.

(Business Insider/Jessica Tyler)

The store is generally less expensive than its sister store Abercrombie. Everything cost $10-20 less than at Abercrombie, even though the products seemed to be very similar.


The store is generally less expensive than its sister store Abercrombie. Everything cost $10-20 less than at Abercrombie, even though the products seemed to be very similar.play

The store is generally less expensive than its sister store Abercrombie. Everything cost $10-20 less than at Abercrombie, even though the products seemed to be very similar.

(Business Insider/Jessica Tyler)

There were $20 fleece sweatpants …


There were $20 fleece sweatpants ...play

There were $20 fleece sweatpants …

(Business Insider/Jessica Tyler)

… $20 sweaters …


... $20 sweaters ...play

… $20 sweaters …

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(Business Insider/Jessica Tyler)

… and denim that was buy one, get one 50% off. There were a ton of different denim options organized by style and size.


... and denim that was buy one, get one 50% off. There were a ton of different denim options organized by style and size.play

… and denim that was buy one, get one 50% off. There were a ton of different denim options organized by style and size.

(Business Insider/Jessica Tyler)

There was also a collection from a campaign with Noah Cyrus. The styles were very simple, and everything was pretty high-quality for the price.


There was also a collection from a campaign with Noah Cyrus. The styles were very simple, and everything was pretty high-quality for the price.play

There was also a collection from a campaign with Noah Cyrus. The styles were very simple, and everything was pretty high-quality for the price.

(Business Insider/Jessica Tyler)

There were still some summer clothes on display, but they were in the back of the store.


There were still some summer clothes on display, but they were in the back of the store.play

There were still some summer clothes on display, but they were in the back of the store.

(Business Insider/Jessica Tyler)

The store was divided up into smaller rooms. It seemed like there was another one around every corner. Some of the rooms had hoodies, some sold accessories, some held T-shirts — there was no obvious method to how it was organized. But, within each room, everything was well-organized by size.


The store was divided up into smaller rooms. It seemed like there was another one around every corner. Some of the rooms had hoodies, some sold accessories, some held T-shirts — there was no obvious method to how it was organized. But, within each room, everything was well-organized by size.play

The store was divided up into smaller rooms. It seemed like there was another one around every corner. Some of the rooms had hoodies, some sold accessories, some held T-shirts — there was no obvious method to how it was organized. But, within each room, everything was well-organized by size.

(Business Insider/Jessica Tyler)

The lower level of the store didn’t seem to be selling anything drastically different from the upper level. It definitely got repetitive walking through the store.


play

(Business Insider/Jessica Tyler)

Logos were very common. About half of the products in the store had “Hollister” written in big letters across it, or they had a big logo on the front. Having too many logos was a common complaint from Abercrombie shoppers in the past.


Logos were very common. About half of the products in the store had "Hollister" written in big letters across it, or they had a big logo on the front. Having too many logos was a common complaint from Abercrombie shoppers in the past.play

Logos were very common. About half of the products in the store had “Hollister” written in big letters across it, or they had a big logo on the front. Having too many logos was a common complaint from Abercrombie shoppers in the past.

(Business Insider/Jessica Tyler)

There were a few more sales downstairs …


There were a few more sales downstairs ...play

There were a few more sales downstairs …

(Business Insider/Jessica Tyler)

… along with backpacks and other random accessories.


... along with backpacks and other random accessories.play

… along with backpacks and other random accessories.

(Business Insider/Jessica Tyler)

About half of the lower level was a massive clearance section where most products cost under $20. There were a lot of deals throughout the store.


About half of the lower level was a massive clearance section where most products cost under $20. There were a lot of deals throughout the store.play

About half of the lower level was a massive clearance section where most products cost under $20. There were a lot of deals throughout the store.

(Business Insider/Jessica Tyler)

All in all, Hollister had a lot of products that were similar to what is usually stocked in its sister store, Abercrombie, but at lower prices. It was a mostly pleasant shopping experience, and even though Hollister hasn’t changed drastically, it is still likely Abercrombie’s biggest strength.


All in all, Hollister had a lot of products that were similar to what is usually stocked in its sister store, Abercrombie, but at lower prices. It was a mostly pleasant shopping experience, and even though Hollister hasn't changed drastically, it is still likely Abercrombie's biggest strength.play

All in all, Hollister had a lot of products that were similar to what is usually stocked in its sister store, Abercrombie, but at lower prices. It was a mostly pleasant shopping experience, and even though Hollister hasn’t changed drastically, it is still likely Abercrombie’s biggest strength.

(Business Insider/Jessica Tyler)



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Public officers above 58 years and with pre-existing conditions told to work from home: The Standard

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Head of Public Service Joseph Kinyua. [File, Standard]
In a document from Head of Public Service, Joseph Kinyua new measure have been outlined to curb the bulging spread of covid-19. Public officers with underlying health conditions and those who are over 58 years -a group that experts have classified as most vulnerable to the virus will be required to execute their duties from home.

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However, the new rule excluded personnel in the security sector and other critical and essential services.
“All State and public officers with pre-existing medical conditions and/or aged 58 years and above serving in CSG5 (job group ‘S’) and below or their equivalents should forthwith work from home,” read the document,” read the document.
To ensure that those working from home deliver, the Public Service directs that there be clear assignments and targets tasked for the period designated and a clear reporting line to monitor and review work done.
SEE ALSO: Thinking inside the cardboard box for post-lockdown work stations
Others measures outlined in the document include the provision of personal protective equipment to staff, provision of sanitizers and access to washing facilities fitted with soap and water, temperature checks for all staff and clients entering public offices regular fumigation of office premises and vehicles and minimizing of visitors except by prior appointments.
Officers who contract the virus and come back to work after quarantine or isolation period will be required to follow specific directives such as obtaining clearance from the isolation facility certified by the designated persons indicating that the public officer is free and safe from Covid-19. The officer will also be required to stay away from duty station for a period of seven days after the date of medical certification.
“The period a public officer spends in quarantine or isolation due to Covid-19, shall be treated as sick leave and shall be subject to the Provisions of the Human Resource Policy and procedures Manual for the Public Service(May,2016),” read the document.
The service has also made discrimination and stigmatization an offence and has guaranteed those affected with the virus to receive adequate access to mental health and psychosocial supported offered by the government.
The new directives targeting the Public Services come at a time when Kenyans have increasingly shown lack of strict observance of the issued guidelines even as the number of positive Covid-19 cases skyrocket to 13,771 and leaving 238 dead as of today.
SEE ALSO: Working from home could be blessing in disguise for persons with disabilities
Principal Secretaries/ Accounting Officers will be personally responsible for effective enforcement and compliance of the current guidelines and any future directives issued to mitigate the spread of Covid-19.

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Uhuru convenes summit to review rising Covid-19 cases: The Standard

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President Uhuru Kenyatta (pictured) will on Friday, July 24, meet governors following the ballooning Covid-19 infections in recent days.
The session will among other things review the efficacy of the containment measures in place and review the impact of the phased easing of the restrictions, State House said in a statement.
This story is being updated.
SEE ALSO: Sakaja resigns from Covid-19 Senate committee, in court tomorrow

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Drastic life changes affecting mental health

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Kenya has been ranked 6th among African countries with the highest cases of depression, this has triggered anxiety by the World Health Organization (WHO), with 1.9 million people suffering from a form of mental conditions such as depression, substance abuse.

KBC Radio_KICD Timetable

Globally, one in four people is affected by mental or neurological disorders at some point in their lives, this is according to the WHO.

Currently, around 450 million people suffer from such conditions, placing mental disorders among the leading causes of ill-health and disability worldwide.

The pandemic has also been known to cause significant distress, mostly affecting the state of one’s mental well-being.

Get breaking news on your Mobile as-it-happens. SMS ‘NEWS’ to 20153

With the spread of the COVID-19 pandemic attributed to the novel Coronavirus disease, millions have been affected globally with over 14 million infections and half a million deaths as to date. This has brought about uncertainty coupled with difficult situations, including job loss and the risk of contracting the deadly virus.

In Kenya the first Coronavirus case was reported in Nairobi by the Ministry of Health on the 12th March 2020.  It was not until the government put in place precautionary measures including a curfew and lockdown (the latter having being lifted) due to an increase in the number of infections that people began feeling its effect both economically and socially.

A study by Dr. Habil Otanga,  a Lecturer at the University of Nairobi, Department of Psychology says  that such measures can in turn lead to surge in mental related illnesses including depression, feelings of confusion, anger and fear, and even substance abuse. It also brings with it a sense of boredom, loneliness, anger, isolation and frustration. In the post-quarantine/isolation period, loss of employment due to the depressed economy and the stigma around the disease are also likely to lead to mental health problems.

The Kenya National Bureau of Statistics (KNBS) states that at least 300,000 Kenyans have lost their jobs due to the Coronavirus pandemic between the period of January and March this year.

KNBC noted that the number of employed Kenyans plunged to 17.8 million as of March from 18.1 million people as compared to last year in December. The Report states that the unemployment rate in Kenya stands at 13.7 per cent as of March this year while it stood 12.4 per cent in December 2019.

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Mama T (not her real name) is among millions of Kenyans who have been affected by containment measures put in place to curb the spread of the virus, either by losing their source of income or having to work under tough guidelines put in place by the MOH.

As young mother and an event organizer, she has found it hard to explain to her children why they cannot go to school or socialize freely with their peers as before.

“Sometimes it gets difficult as they do not understand what is happening due to their age, this at times becomes hard on me as they often think I am punishing them,”

Her contract was put on hold as no event or public gatherings can take place due to the pandemic. This has brought other challenges along with it, as she has to find means of fending for her family expenditures that including rent and food.

“I often wake up in the middle of the night with worries about my next move as the pandemic does not exhibit any signs of easing up,” she says. She adds that she has been forced to sort for manual jobs to keep her family afloat.

Ms. Mary Wahome, a Counseling Psychologist and Programs Director at ‘The Reason to Hope,’ in Karen, Nairobi says that such kind of drastic life changes have an adverse effect on one’s mental status including their family members and if not addressed early can lead to depression among other issues.

“We have had cases of people indulging in substance abuse to deal with the uncertainty and stress brought about by the pandemic, this in turn leads to dependence and also domestic abuse,”

Sam Njoroge , a waiter at a local hotel in Kiambu, has found himself indulging in substance abuse due to challenges he is facing after the hotel he was working in was closed down as it has not yet met the standards required by the MOH to open.

“My day starts at 6am where I go to a local pub, here I can get a drink for as little as Sh30, It makes me suppress the frustration I feel.” he says.

Sam is among the many who have found themselves in the same predicament and resulted to substance abuse finding ways to beat strict measures put in place by the government on the sale of alcohol so as to cope.

Mary says, situations like Sam’s are dangerous and if not addressed early can lead to serious complications, including addiction and dependency, violent behavior and also early death due to health complications.

She has, however, lauded the government for encouraging mental wellness and also launching the Psychological First Aid (PFA) guide in the wake of the virus putting emphasis on the three action principal of look, listen and link. “When we follow this it will be easy to identify an individual in distress and also offer assistance”.

Mary has urged anyone feeling the weight of the virus taking a toll on them not to hesitate but look for someone to talk to.

“You should not only seek help from a specialist but also talk to a friend, let them know what you are undergoing and how you feel, this will help ease their emotional stress and also find ways of dealing with the situation they are facing,” She added

Mary continued to stress on the need to perform frequent body exercises as a form of stress relief, reading and also taking advantage of this unfortunate COVID-19 period to engage in hobbies and talent development.

“Let people take this as an opportunity to kip fit, get in touch with one’s inner self and  also engage in   reading that would  help expand their knowledge.

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