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Uber launches package delivery service dubbed “Uber connect” in Kenya

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Uber has unceremoniously launched its parcel service, “Uber Connect” in Kenya. Uber has been pursuing a global shift towards delivery services in a bid to diversify from its ride-hailing venture.

Uber Connect will provide an affordable same day delivery option to deliver packages, primarily transported via motorcycles. This new service will be priced at the same rate as its other motorbike service, “Uber Boda.”
The base fare will be KES 55, and the rest of the distance will be billed at the rate of KES 14 per kilometer and KES 1 per minute on the road.

Currently the weight limit for packages has been set at 15kg for each.

While the service is definitely convenient, customers are urged not to ship packaged worth more than KES 5,300 as Uber is not insuring the packages. Dispatching items worth more than the stated amount shall be at the customer’s own risk.

Uber’s terms and conditions list numerous items which customers are not allowed to send via Uber Connect. These include:

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    1. People
    2. Illegal items
    3. Firearms, weapons, ammunition, and their parts
    4. Alcohol
    5. Highly perishable food or beverages
    6. Pharmaceutical products, over the counter medications, vitamins or supplements
    7. Recreational drugs, drug paraphernalia or tobacco products
    8. Money, gift cards, lottery tickets, or transferrable securities
    9. Dangerous or hazardous items including explosives, poisonous or flammable items
    10. Fragile items
    11. Sexual aids, obscene or pornographic material
    12. Livestock, regulated species or animal parts, blood or fluids
    13. Any items for which you do not have permission to send
    14. Stolen goods

In other parts of the world, Uber kicked off its delivery services in April, launching delivery services for groceries in various countries through Uber Direct.

Uber now joins Little and Bolt in the package delivery space in Kenya. Bolt launched its delivery service in May of this year. Little Cab already had this service, but went on to include ambulance services on its platform.
They collectively are in direct competition with other delivery companies like Sendy which has maintained a strong position in the logistics sector for a while.

Uber has also been very busy on the food delivery front, most recently acquiring American food delivery company, Postamates in a US$ 2.65 Billion deal, in a bid to make its own Uber Eats service profitable.

Diversifying is very crucial for Uber which reported a US$ 2.9 Billion loss earlier this year, largely due to the corona virus pandemic’s effect on its core business of ride-hailing.


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Haraka Haraka app to link customers with service providers

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A new App dubbed “Haraka Haraka” has today been unveiled in Kenya to help customers find the right service providers in their current location within a specified range of choice.

The platform was invented by three former Meru University of Science and technology students and with the app, they seek to make it easier for people to find services such as a plumber, retailers, shops and house agents that have been difficult to get physically.

The team, Mr Kelvin Muinde, Mr Pius Momanyi Nyachio and Mrs Naum Mutie said there are currently about 3,500 users who are potential clients and service providers on the platform who include carpenters, hairdressers, plumbers and mechanics, and more.

“We are taking away the burden of searching for experienced and reliable professional businesses in a hassle-free model to deliver critical services to individuals who are in need of their specific location,” said Pius Momanyi Nyachio who is the Marketing Manager.

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Mr Kelvin Muinde, who is the head of the project said the idea to start Haraka Haraka was initiated out of his observance of people having difficulty in finding a reliable service in an area that they are not well conversant with.

“The biggest challenge customers face is finding the right service providers at any area, mostly if you are not familiar, most people end up getting poor services that cost them time and resources,” he said.

To find any service or to register as a service provider, individuals are requested to first download the Haraka Haraka App on Google and register where later one can choose a range between 100m to 30km to find the service they are in need of.

The app also comes with an option of reviewing and rating a service provider which acts as an advantage to next service seekers enabling easy referrals to new clients.

‘’The registration to the app is free for both users and professionals,’’ said Mr Kelvin Muinde. The company’s aim is to hit 10,000 users by the end of this year. Ideally, they plan to have a maximum of 30,000 professionals on the platform.


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Haraka Haraka app to link customers with service providers

Published

on

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A new App dubbed “Haraka Haraka” has today been unveiled in Kenya to help customers find the right service providers in their current location within a specified range of choice.

The platform was invented by three former Meru University of Science and technology students and with the app, they seek to make it easier for people to find services such as a plumber, retailers, shops and house agents that have been difficult to get physically.

The team, Mr Kelvin Muinde, Mr Pius Momanyi Nyachio and Mrs Naum Mutie said there are currently about 3,500 users who are potential clients and service providers on the platform who include carpenters, hairdressers, plumbers and mechanics, and more.

“We are taking away the burden of searching for experienced and reliable professional businesses in a hassle-free model to deliver critical services to individuals who are in need of their specific location,” said Pius Momanyi Nyachio who is the Marketing Manager.

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Mr Kelvin Muinde, who is the head of the project said the idea to start Haraka Haraka was initiated out of his observance of people having difficulty in finding a reliable service in an area that they are not well conversant with.

“The biggest challenge customers face is finding the right service providers at any area, mostly if you are not familiar, most people end up getting poor services that cost them time and resources,” he said.

To find any service or to register as a service provider, individuals are requested to first download the Haraka Haraka App on Google and register where later one can choose a range between 100m to 30km to find the service they are in need of.

The app also comes with an option of reviewing and rating a service provider which acts as an advantage to next service seekers enabling easy referrals to new clients.

‘’The registration to the app is free for both users and professionals,’’ said Mr Kelvin Muinde. The company’s aim is to hit 10,000 users by the end of this year. Ideally, they plan to have a maximum of 30,000 professionals on the platform.


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Balala wants investigation into alleged harassment at Ol Jogi launched – KBC

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Tourism Cabinet Secretary Najib Balala

Ministry of Tourism and Wildlife Cabinet Secretary Najib Balala has directed the Kenya Wildlife Service to commence investigations into the alleged harassment of a victim by private game ranchers at Ol Jogi Conservancy in Laikipia County.

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It is reported that the victim known as Mordecai Ogada in the company of his children was harassed on Saturday while driving on a public road in the conservancy.

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In a statement, Balala has asked for speedy investigations and findings to be concluded by Wednesday this week.

The CS added that no discriminations will be allowed to any Kenyan at any conservancy in the country.

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“The government of Kenya and my ministry will not condone any undue harassment or intimidation of Kenyans who are going about their normal businesses and enjoying their God given heritage by anyone,” said CS Balala.

He urged Kenyans to report any such incidents with facts for action to be taken.

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