- A New Jersey bettor placed a $110 wager at the FanDuel Sportsbook when they posted an incorrect line.
- The bet would have won $82,000.
- FanDuel refused to honor the bet, saying the bad odds were due to a glitch and that they were not required to pay out the winnings on “obvious pricing errors.”
- Rules vary from book to book — some outlets offer similar policies to FanDuel’s argument, while other books operate with the understanding that “tickets go as written.”
- On Thursday, FanDuel announced that it had reversed course, and would honor the $82,000 payout.
UPDATE: On Thursday, FanDuel announced that the company would honor Prince’s $82,000 payout, as well as the payouts of other bettors that got a ticket at the erroneously inflated price.
“Above all else, sports betting is supposed to be fun,” the company said in a statement Thursday. “As a result of a pricing error this weekend, it wasn’t for some of our customers.”
EARLIER: After the Supreme Court’s decision to lift the federal ban on sports betting, states have been eager to get in on the action. But as one New Jersey gambler found out the hard way, some kinks are still being worked out.
According to News 12 New Jersey, Anthony Prince placed a $110 in-game wager on the Denver Broncos on Sunday at the FanDuel Sportsbook at the Meadowlands Racetrack. At the time of his bet, the Broncos were down 19-17, but driving for the game-winning field goal.
As David Purdum wrote at ESPN, FanDuel had attempted to update the live odds to make the Broncos -600 favorites to win the game after moving into the red zone in the game’s final seconds, but due to an error in the live-odds feed, the Broncos posted as 750/1 underdogs instead.
Prince caught the line at the right moment, placing a $110 bet that would have netted $82,610. But after Denver sent the game-winning field goal through the uprights, Prince was informed that his wager would not be paid out. Instead, FanDuel offered him approximately $500, along with tickets to three Giants games.
“They said their system had a glitch in it and they’re not obligated to pay for glitches,” Prince told News 12 New Jersey. Prince said that he planned on getting an attorney to help with the matter, and was not inclined to accept FanDuel’s offer of tickets and a $500 payout. “The other guy said, ‘You should take what we give you because we don’t have to give you [anything] at all.’ I said, ‘Wow, for real?'”
FanDuel responded in a statement, saying it was well within its rights due to the glitch.
“A small number of bets were made at the erroneous price over an 18-second period,” FanDuel said. “We honored all such bets on the Broncos to win the game at the accurate market price in accordance with our house rules and industry practice, which specifically address such obvious pricing errors. We have reached out to all impacted customers and apologized for the error.”
Different sportsbooks handle situations like this differently. As Purdum notes, in the United Kingdom, mistakes in the odds are referred to as “palpable errors” or “palps” and usually result in the sportsbook voiding the bet.
In Las Vegas, things can work a bit differently. Jay Kornegay, VP of Race and Sports Operations at the Westgate Las Vegas SuperBook, told Business Insider that at his property if a bettor has a ticket, the bet is live.
“In our world, our policy is ‘tickets go as written.'” Kornegay told Business Insider. “And that goes both ways. We’ve made errors — we make thousands of updates and changes every single day, so there’s going to be errors made.”
“For example, a few years back we had LSU playing Northwestern State — not Northwestern. When you put a game into the computer, it’s automatically a pick’em until you put the line in. We accidentally turned the game on, and people were betting at pick’em. Before we caught it, we had a few thousand dollars on it.”
While that situation was a boon to those who were able to get their wager in before the Westgate realized its error — LSU won easily, 49-3 — Kornegay said that both bettors and bookmakers are obligated to honor all tickets
“It works both ways — when customers come up and say, ‘Hey I wanted the Broncos, I got the Raiders,’ — whatever it might be, tickets go as written. It’s unfortunate when these situations come up, but it’s impossible to avoid them. We reduce those situations as much as we can, but once that ticket is written, it’s live.”
For FanDuel, the company’s official rules state that when “a blatant or palpable error is made in offers made,” bets may be settled at the correct price at the time at which the bet was placed. That said, the New Jersey Division of Gaming Enforcement is investigating the situation, according to ESPN, and the current regulations in the state say “A wagering operator shall not unilaterally rescind any wager … without the prior approval of the Division.”
While no book likes to pay out $82,000 on an error, the decision to void the bet has led some lousy PR for FanDuel. Had FanDuel elected to pay, it’s likely that the company would have received a string of good press, with more potential sports bettors encouraged that FanDuel would honor all bets.
Public officers above 58 years and with pre-existing conditions told to work from home: The Standard
Head of Public Service Joseph Kinyua. [File, Standard]
In a document from Head of Public Service, Joseph Kinyua new measure have been outlined to curb the bulging spread of covid-19. Public officers with underlying health conditions and those who are over 58 years -a group that experts have classified as most vulnerable to the virus will be required to execute their duties from home.
However, the new rule excluded personnel in the security sector and other critical and essential services.
“All State and public officers with pre-existing medical conditions and/or aged 58 years and above serving in CSG5 (job group ‘S’) and below or their equivalents should forthwith work from home,” read the document,” read the document.
To ensure that those working from home deliver, the Public Service directs that there be clear assignments and targets tasked for the period designated and a clear reporting line to monitor and review work done.
SEE ALSO: Thinking inside the cardboard box for post-lockdown work stations
Others measures outlined in the document include the provision of personal protective equipment to staff, provision of sanitizers and access to washing facilities fitted with soap and water, temperature checks for all staff and clients entering public offices regular fumigation of office premises and vehicles and minimizing of visitors except by prior appointments.
Officers who contract the virus and come back to work after quarantine or isolation period will be required to follow specific directives such as obtaining clearance from the isolation facility certified by the designated persons indicating that the public officer is free and safe from Covid-19. The officer will also be required to stay away from duty station for a period of seven days after the date of medical certification.
“The period a public officer spends in quarantine or isolation due to Covid-19, shall be treated as sick leave and shall be subject to the Provisions of the Human Resource Policy and procedures Manual for the Public Service(May,2016),” read the document.
The service has also made discrimination and stigmatization an offence and has guaranteed those affected with the virus to receive adequate access to mental health and psychosocial supported offered by the government.
The new directives targeting the Public Services come at a time when Kenyans have increasingly shown lack of strict observance of the issued guidelines even as the number of positive Covid-19 cases skyrocket to 13,771 and leaving 238 dead as of today.
SEE ALSO: Working from home could be blessing in disguise for persons with disabilities
Principal Secretaries/ Accounting Officers will be personally responsible for effective enforcement and compliance of the current guidelines and any future directives issued to mitigate the spread of Covid-19.
Uhuru convenes summit to review rising Covid-19 cases: The Standard
President Uhuru Kenyatta (pictured) will on Friday, July 24, meet governors following the ballooning Covid-19 infections in recent days.
The session will among other things review the efficacy of the containment measures in place and review the impact of the phased easing of the restrictions, State House said in a statement.
This story is being updated.
SEE ALSO: Sakaja resigns from Covid-19 Senate committee, in court tomorrow
Drastic life changes affecting mental health
Kenya has been ranked 6th among African countries with the highest cases of depression, this has triggered anxiety by the World Health Organization (WHO), with 1.9 million people suffering from a form of mental conditions such as depression, substance abuse.
Globally, one in four people is affected by mental or neurological disorders at some point in their lives, this is according to the WHO.
Currently, around 450 million people suffer from such conditions, placing mental disorders among the leading causes of ill-health and disability worldwide.
The pandemic has also been known to cause significant distress, mostly affecting the state of one’s mental well-being.
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With the spread of the COVID-19 pandemic attributed to the novel Coronavirus disease, millions have been affected globally with over 14 million infections and half a million deaths as to date. This has brought about uncertainty coupled with difficult situations, including job loss and the risk of contracting the deadly virus.
In Kenya the first Coronavirus case was reported in Nairobi by the Ministry of Health on the 12th March 2020. It was not until the government put in place precautionary measures including a curfew and lockdown (the latter having being lifted) due to an increase in the number of infections that people began feeling its effect both economically and socially.
A study by Dr. Habil Otanga, a Lecturer at the University of Nairobi, Department of Psychology says that such measures can in turn lead to surge in mental related illnesses including depression, feelings of confusion, anger and fear, and even substance abuse. It also brings with it a sense of boredom, loneliness, anger, isolation and frustration. In the post-quarantine/isolation period, loss of employment due to the depressed economy and the stigma around the disease are also likely to lead to mental health problems.
The Kenya National Bureau of Statistics (KNBS) states that at least 300,000 Kenyans have lost their jobs due to the Coronavirus pandemic between the period of January and March this year.
KNBC noted that the number of employed Kenyans plunged to 17.8 million as of March from 18.1 million people as compared to last year in December. The Report states that the unemployment rate in Kenya stands at 13.7 per cent as of March this year while it stood 12.4 per cent in December 2019.
Mama T (not her real name) is among millions of Kenyans who have been affected by containment measures put in place to curb the spread of the virus, either by losing their source of income or having to work under tough guidelines put in place by the MOH.
As young mother and an event organizer, she has found it hard to explain to her children why they cannot go to school or socialize freely with their peers as before.
“Sometimes it gets difficult as they do not understand what is happening due to their age, this at times becomes hard on me as they often think I am punishing them,”
Her contract was put on hold as no event or public gatherings can take place due to the pandemic. This has brought other challenges along with it, as she has to find means of fending for her family expenditures that including rent and food.
“I often wake up in the middle of the night with worries about my next move as the pandemic does not exhibit any signs of easing up,” she says. She adds that she has been forced to sort for manual jobs to keep her family afloat.
Ms. Mary Wahome, a Counseling Psychologist and Programs Director at ‘The Reason to Hope,’ in Karen, Nairobi says that such kind of drastic life changes have an adverse effect on one’s mental status including their family members and if not addressed early can lead to depression among other issues.
“We have had cases of people indulging in substance abuse to deal with the uncertainty and stress brought about by the pandemic, this in turn leads to dependence and also domestic abuse,”
Sam Njoroge , a waiter at a local hotel in Kiambu, has found himself indulging in substance abuse due to challenges he is facing after the hotel he was working in was closed down as it has not yet met the standards required by the MOH to open.
“My day starts at 6am where I go to a local pub, here I can get a drink for as little as Sh30, It makes me suppress the frustration I feel.” he says.
Sam is among the many who have found themselves in the same predicament and resulted to substance abuse finding ways to beat strict measures put in place by the government on the sale of alcohol so as to cope.
Mary says, situations like Sam’s are dangerous and if not addressed early can lead to serious complications, including addiction and dependency, violent behavior and also early death due to health complications.
She has, however, lauded the government for encouraging mental wellness and also launching the Psychological First Aid (PFA) guide in the wake of the virus putting emphasis on the three action principal of look, listen and link. “When we follow this it will be easy to identify an individual in distress and also offer assistance”.
Mary has urged anyone feeling the weight of the virus taking a toll on them not to hesitate but look for someone to talk to.
“You should not only seek help from a specialist but also talk to a friend, let them know what you are undergoing and how you feel, this will help ease their emotional stress and also find ways of dealing with the situation they are facing,” She added
Mary continued to stress on the need to perform frequent body exercises as a form of stress relief, reading and also taking advantage of this unfortunate COVID-19 period to engage in hobbies and talent development.
“Let people take this as an opportunity to kip fit, get in touch with one’s inner self and also engage in reading that would help expand their knowledge.